Frequently asked questions

I want to ask a question, who can I contact?

We are available via our Discord channel, the contact form below, or at our contact email at

How long will my order take to ship?

For products run through the Group Buy format, we usually announce a lead time alongside the release of the board and provide updates via any vendors, as well as Discord or GeekHack posts.

For extras or in-stock products, orders should be shipped in around 6 days.

Custom products such as Module may require extra time for assembly.

What are the quality standards for orders?

We provide quality standards and guidelines for each product. If there is an issue with your product, please open a ticket. You may be asked to provide proof. Products must be in unused condition to be eligible for coverage.

Let us know if you have any specific questions or concerns here!